FAQS

Where does Hoop Jersey Store source its rare & collectibles?

We source directly from league‑licensed partners, trusted collectors, and official signings. Every item is vetted by our authentication team before it reaches the shelf.

Are the basketball jerseys authentic?

Absolutely! We exclusively offer authentic basketball jerseys. Our team has been sourcing and verifying official NBA gear for over 10 years, serving customers worldwide.

Where is Hoop Jersey Store located?

We maintain offices and warehouses in both Toronto, Canada, and Hong Kong SAR to serve a global clientele efficiently.

Do you ship overseas?

Yes, we ship worldwide. Shipping fees apply at checkout. We also regularly run global promotions and shipping deals.

How long will it take to get my orders?

Orders are processed in 1–3 business days.

Standard shipping: 14–21 business days

Express shipping: 5–10 days (Canada), 4–10 (EU/Australia), 7–10 elsewhere

Processing time not included in delivery estimate.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and more. All payments are processed securely.

How can I reach customer support?