Figure/ Model Product Packaging Process
At Hoop Jersey, we place immense importance on ensuring that our model products reach you in perfect condition. To achieve this, we have a meticulous packaging process designed to provide maximum protection during transit.
1. Protective Bubble Film Layer:
Each model product is carefully enclosed in a layer of bubble film, ensuring the packaging box remains safeguarded against impacts during transportation. This initial layer is crucial in absorbing shocks and preventing damage to the contents inside.
2. Sturdy Carton Packaging:
We use ultra-hard cartons specifically chosen to fit the product's dimensions as closely as possible. By minimizing gaps within the box, we significantly reduce the risk of internal movement, thereby enhancing the safety of the model product during shipment. Our team carefully selects these cartons to ensure they offer the best possible protection.
3. Secure Sealing:
Each package is sealed securely with yellow tape, providing an additional layer of safety. This tape not only reinforces the carton but also offers waterproof protection, ensuring the contents are safe from external moisture and liquid damage.
Special Note on Packaging Variety:
Due to the varied sizes of our model product packaging boxes, and considering that some are exceptionally large, it is not always feasible to adhere strictly to the packaging process depicted in our reference images. Some products may be shipped in their original cartons, while others may be placed in similarly sized alternative cartons. Our warehouse team exercises discretion in selecting the most appropriate packaging for each specific product to ensure its safe arrival. We appreciate your understanding of these necessary variations in our packaging approach.
Thank you for choosing Hoop Jersey. We are committed to delivering your model products with utmost care and protection.
Where does Hoop Jersey Store source its rare & collectibles?
Our distinguished collection is meticulously curated through a network of collectors, exclusive partnerships, and inventory sourced from previous seasons, offering jerseys that encapsulate iconic NBA moments. Our expansive range encompasses current NBA jerseys as well as rare, authenticated, and collectible pieces, presenting a treasure trove for discerning enthusiasts seeking competitive pricing and exclusive, sought-after jerseys.
Are the basketball jerseys authentic?
Absolutely! At Hoop Jersey Store, we exclusively offer authentic basketball jerseys. Our journey began as a distinguished retailer in Asia, and over the past decade, we've built a reputation for providing genuine merchandise. Now, with warehouses and offices in both Hong Kong and Toronto, we are expanding our reach to cater to a global audience, ensuring basketball fans around the world can access authentic jerseys with ease.
Where is Hoop Jersey Store located?
We maintain offices and warehouses in both Toronto, Canada, and Hong Kong SAR, facilitating streamlined distribution and service for our global clientele.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my orders?
Once your order is processed within 1-3 business days, the delivery time will vary based on the shipping method you select. For standard shipping, expect your order to arrive in 14-21 business days. With express shipping, delivery times are quicker: 5-10 business days for Canada, 4-10 business days for the European Union and Australia, and 7-10 business days for other international locations. Please note that these time frames are in addition to the processing time.
What payment methods do you accept?
We accept a wide range of payment methods for your convenience, including all major credit cards (Visa/Mastercard/Amex), PayPal, and other popular payment options. Rest assured, all transactions are securely processed using the latest encryption technology to ensure the safety and privacy of your information.
How can I reach customer support?
You can contact us here at Chatbox, via email at administration@hoopjersey.com or through our Instagram @hoopjersey_official for personalized assistance. Our team is available to reply probably 24/7.