Privacy Policy
This Privacy Policy governs the manner in which we collect, use, maintain and disclose information collected from users (each, a "User") of our online store. This Privacy Policy applies to the Site and all products and services offered by us.
Information Collection:
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information, and other personal details. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site-related activities.
Information Usage:
We may use the information collected from Users for the following purposes:
To improve customer service
To personalize user experience
To process payments
To provide order fulfillment
To send periodic emails regarding their order or other products and services
Information Protection:
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Information Disclosure:
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Third Party Websites:
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Changes to this Privacy Policy:
We have the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
Your Acceptance of These Terms:
By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Site. Your continued use of the Site following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.
Contact Us:
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at adminstration@hoopjersey.com
Where does Hoop Jersey Store source its rare & collectibles?
Our distinguished collection is meticulously curated through a network of collectors, exclusive partnerships, and inventory sourced from previous seasons, offering jerseys that encapsulate iconic NBA moments. Our expansive range encompasses current NBA jerseys as well as rare, authenticated, and collectible pieces, presenting a treasure trove for discerning enthusiasts seeking competitive pricing and exclusive, sought-after jerseys.
Are the basketball jerseys authentic?
Absolutely! At Hoop Jersey Store, we exclusively offer authentic basketball jerseys. Our journey began as a distinguished retailer in Asia, and over the past decade, we've built a reputation for providing genuine merchandise. Now, with warehouses and offices in both Hong Kong and Toronto, we are expanding our reach to cater to a global audience, ensuring basketball fans around the world can access authentic jerseys with ease.
Where is Hoop Jersey Store located?
We maintain offices and warehouses in both Toronto, Canada, and Hong Kong SAR, facilitating streamlined distribution and service for our global clientele.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my orders?
Once your order is processed within 1-3 business days, the delivery time will vary based on the shipping method you select. For standard shipping, expect your order to arrive in 14-21 business days. With express shipping, delivery times are quicker: 5-10 business days for Canada, 4-10 business days for the European Union and Australia, and 7-10 business days for other international locations. Please note that these time frames are in addition to the processing time.
What payment methods do you accept?
We accept a wide range of payment methods for your convenience, including all major credit cards (Visa/Mastercard/Amex), PayPal, and other popular payment options. Rest assured, all transactions are securely processed using the latest encryption technology to ensure the safety and privacy of your information.
How can I reach customer support?
You can contact us here at Chatbox, via email at administration@hoopjersey.com or through our Instagram @hoopjersey_official for personalized assistance. Our team is available to reply probably 24/7.